McDonald’s recently found itself in the spotlight courtesy of its “McResource” line — the company help line that helps its poverty-level, full time employees enroll in various welfare programs. A recording of that McResource line sparked outrage, driving this issue into public view.
More recently, Wal-Mart’s holiday public-relations headache began when a Canton, Ohio, store decided to hold a food drive for needy local families for the holidays. What made this a PR nightmare was that the needy families were full time Wal-Mart employees who were working in the store holding a food drive.
Thus, our questions over the arc of these columns about some of the largest retailers in America — Wal-Mart is the single largest private employer in the country; McDonald’s, the largest fast food chain – are simply this:
What should it mean to be employed full time in America?